If these conditions are met, .uk will issue a full refund for the goods, or exchange items where required.į.uk will only refund the delivery charge if the return is as a result of our error, or as a result of a genuine fault with an item but instructions in these instances should be sought from the sales office first. Where goods have been delivered to The Customer in accordance with an order placed by them, but are subsequently not required, The Customer is required to restore them to The Company at The Customer's cost and to take reasonable care of those goods in the meantime.Īll items being returned by The Customer must be in their original condition and packaging within 30 days of receiving the goods.
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